This article was first published in the November, 2009, issue of
Larry's Final Cut Pro Newsletter. Click here to subscribe.

Chris Roberts first alerted me to this issue. When using Compressor on Final Cut Pro 7 and multiple users are using the same computer using different log-ins, if editor one submits a batch through Compressor, waits for the job to finish, then logs out, when the second editor logs in and submits a job to Compressor, they will get a "Share Failure" error.

This error is caused by Compressor not understanding that a different user has logged in.

There are two solutions:

1. After the first editor is done, restart your system and log in as a new user. The restart reset everything so it works properly.

2. As Jonathan Eric Tyrrell pointed out to Chris, a second workaround is that when the second editor has logged in and submitted a job, they are prompted to Reset Compressor.

Resetting Compressor in this dialog also fixes this problem.

For my part, I run into this error several times a week. I've just gotten into the habit of restarting each time an editor logs out at the end of their shift.

Larry Jordan is a post-production consultant and an Apple-Certified Trainer in Digital Media with over 25 years experience as producer, director and editor with network, local and corporate credits. Based in Los Angeles, he's a member of both the Directors Guild of America and the Producers Guild of America.

The information in this article is believed to be accurate at the time of publication. However, the author assumes no liability in case things go wrong. Please use your best judgment in applying these suggestions.

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